Report a Concern​​​​

​You can report a concern through our safe disclosure form or by contacting any of the contacts listed below.

Safe Disclosure 

The Safe Disclosure programme has been set up to allow you to report improper activity such as (but not limited to) fraud, harassment, theft and abuse. It is a safe platform to disclose information in good faith to highlight instances of wrongdoing at AKU. 

All reports are confidential. AKU will take steps to protect the anonymity of the concerned people and safeguarding the disclosing person against retaliation. 

File an online report on Safecall

​You can reach us at:

Safe Disclosure Office
Internal Audit Department
University Center 3rd Floor
​​Aga Khan University
Stadium Road, Karachi 74800
Pakistan​
T: +92 21 348 69310/11
E: safe.disclosure@aku.edu​

You can also call at: 00800 900 44036

Full Safe Disclosure policy available here

Student Code of Conduct available here


Emergency Contacts​​

​Depar​tment​

​​Purpose

​​​Contact

​​Safety and Security

​For reporting of any security incidents, suspicious events or items and fire emergencies. ​

Security emergencies

  • ​021 3486 1900
  • ​​From on-campus: ext. 1900

General safety and security services

  • ​Direct: ​021 3486 2682 
  • ​From on-campus: ext. 2682

Incident reporting

  • ​Direct: 021 3486 2671
  • From on-campus: ext. 2671​
ID card 
  • Direct: 021 3486 2688
  • From on-campus: ext. 2688

Fire emergency

  • ​Direct: 021 3486 1600
  • ​From on-campus: ext. 1600​

​General


Facilities management and repairs:

  • Direct: ​021 3486 2502/2503
  • From on-campus: ext. 2502 or 2503​

IT support

  • ​Direct: ​021 3486 3434
  • From on-campus: ext. 3434

Switchboard

  • Direct: +92 21 3493 0051

​Student Health Services Hotline

​24/7 employee and student hotline

​Counselling Services and Wellness

​For online counselling and psychiatric appointments, and for general support regarding mental health and wellbeing related issues.

Associate Director: ​Dr Hadia Pasha,
Student Counsellors: Ms Aqsa Yaqoob and Ms Aqsa Hanif
Dr Sana Siddiqui at

​​AKU Hostels – Females

​Managing all aspects of female students’ hostel accommodations on- and off-campus.

  • ​Direct: 021 3486 5491/92 
  • From on-campus: ext. 5491/92​
Manager: Ms Mehrunissa Kabani 
  • Direct: 021 3486 5455 
  • From on-campus ext. 5455

​AKU Hostels – Males​

​​Managing all aspects of make students’ hostel accommodations on- and off-campus.
  • Direct: 021 3486 4421/2
  • From on-campus: ext. 4421/4422​
Manager: Mr Tabbasum Nadeem 
  • Direct: 021 3486 4420
  • From on-campus: ext. 4420 

​Student Experience Personnel

Mr Saad Rahim Zubair

Mr Amin Lakhani

Ms Nadia Rehman