Reporting to the Manager/Assistant Manager, you will be responsible for operational management of Clifton Medical Services, ensuring smooth service and patient satisfaction.
Your job responsibilities will include:
- coordinate with administration, faculty, nursing and HR to ensure smooth operations and service delivery
- develop monthly analytical reports to facilitate taking informed decisions
- facilitate implementation of renovation and expansion plans
- ensure compliance with all aspects of clinical and corporate governance and legislation
- handle patient complaints and crisis situation in most professional manner and deal with the law enforcing agencies on behalf of the hospital whenever required
- develop and implement control systems to prevent, detect and correct all misstatements, errors and forgeries
- ensure a high level of patient focused orientation among the staff to facilitate provision of quality health care services
- actively be involved in hospital marketing and meet corporate customers on a weekly basis
- coordinate CME and other health awareness programmes on a regular basis.
