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Assistant Manager (Safe Disclosure), East Africa Region

Entity

Aga Khan University

Location

Nairobi, Kenya

Introduction

The Aga Khan University is a pioneering institution of higher education whose mission is to improve the quality of life in the developing world and beyond, through world-class teaching, research, and healthcare delivery. AKU educates students for local and global leadership from campuses and teaching hospitals in six countries, primarily in Asia and Africa. It generates new knowledge to solve problems that affect millions of people, especially the most vulnerable. The University is a private, not-for-profit institution and part of the Aga Khan Development Network. 

About Safe Disclosure programme at AKU

The AKU Safe Disclosure policy is intended to encourage employees and others to make good faith reports of suspected fraud, harassment, corruption, health, and safety concerns within the University to the Safe Disclosure office.  The programme focuses on encouraging all its internal and external stakeholders of AKU to speak up against any kind of wrongdoing that they may witness. Standing up and reporting wrongdoings in our institution helps to improve and strengthen our existing systems and controls, and to uplift our AKU culture to the highest possible ethical standards.

Job Summary

Reporting to the Manager/Director, the successful candidate will assist the team in maintaining the University’s Safe Disclosure program. He/she will work with the team in various steps of disclosure case handling i.e. from receiving of disclosures, preliminary inquiry, determining case validity, preparing inquiry reports, and refer/coordination of investigation. Additionally, the successful candidate will facilitate periodic reporting of Safe Disclosure program activity to senior management and the oversight Trustee.

Responsibilities

  • Promote highest standards of ethical conduct in all activities of case handling and work
  • Receive disclosures through different routes via external service provider or any other source
  • Assist the Manager/Director to conduct inquiry and determine disclosure merits investigation
  • Prepare draft of investigation reports for Director’s review
  • Maintain data of investigations/reports
  • Assist the Team in implementation of Safe Disclosure policy communication plan
  • Develop training curriculum that is tailored to the audience, including web-based solutions
  • Prepare presentations and conduct training sessions in the organization
  • Communicate the Safe Disclosure policy throughout the organization
  • Keep a rolling communication plan for employees in all regions

Requirements

  • Must have a minimum of a Bachelor’s degree in Human Resources, Healthcare discipline (MBBS, BS in Nursing, Pharmacy) and Law. A Master’s degree in similar fields is an added advantage
  • Must have relevant professional membership, qualification and certification
  • Have a minimum 3-5 years’ experience in Healthcare Administration and Quality, Employee Relations, Audit, Forensic Audit, Risk and Compliance, or Legal disciplines
  • Have demonstrable experience in disciplined approach to case handling and reporting
  • Exposure to managing employee relations/whistle blowing programs are desirable for this role
  • Previous exposure in areas of academic administration, healthcare administration, human resources, risk management, quality assurance would be advantageous
  • Have practical good problem-solving skills, coupled with the ability to manage a varied workload

To Apply

​If you fully meet the above role specification, please send your application, attaching relevant academic and professional certificates, updated CV together with contacts of at least three (3) professional referees (relatives and friends not acceptable) who can speak objectively on your professional experience.

Applications to be sent to the Hiring Manager, Talent Acquisition, Aga Khan University, via this email:  hr.universityke@aku.edu  

Please quote the position title on the email subject. 

No hard copy applications will be accepted. Only short-listed candidates will be contacted.

The Aga Khan University is an equal opportunity employer. Canvassing or direct lobbying to be recruited will construe to an automatic disqualification.


Applications should be submitted latest by December 23, 2022