​​Vacancies​​

Keyword

Location

Assistant, Information Unit

Department

Health Information Management Services

Entity

Aga Khan University Hospital

Location

Karachi, Pakistan

Introduction

The Aga Khan University Hospital is a not-for-profit healthcare institute that offers all medical services to their patients under one roof. In addition to the tertiary care hospital in Karachi, AKUH has a network of 4 secondary care hospitals, 30+ Medical Centres, and over 300+ Clinical Laboratories, 50+ Pharmacies in over 120+ cities across Pakistan. It also offers Home Healthcare Services and home deliveries of medicines. The Hospital provides Zakat for those patients who are eligible, and the health systems offers generous Patient Welfare to support those in financial need. In recognition of its high quality and patient safety, the AKUH is accredited by the Joint Commission International (JCI) as an Academic Medical Centre and its Clinical Laboratories are accredited by the College of American Pathologists (CAP) for fast and accurate testing.

HIMS offers comprehensive medical record keeping services as well as expertise in medical coding, cancer registry coding, medical transcription and document imaging, all of which are crucial in maintaining comprehensive, up-to-date patient clinical records.
  • We accommodate nearly 1.8 million medical records, with an average daily increase of 500 files. 
  • Every day, HIMS circulates about 4000 records both within the Stadium Road campus and with Clifton Medical Services.
As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Responsibilities

You will be responsible to:
  • Retrieve booked and un-booked patients’ records for patient care from all locations of the department based on requisitions received from clinics, wards, ER and put in their respective place.
  • Drop loose sheets in their respective files by verifying medical record # and patients’ name on loose sheets and mount the same in in medical record file.
  • Check overdue files through overdue list at all locations of medical records and physicians’ offices to ensure availability of medical records required for patient care.
  • Receive review requests and maintain review log; thereby facilitating the research activity.
  • Shelve all returns in terminal digit order for prompt retrieval of records required for patient care.
  • Repair / replace torn folders in order to have easy manageability of medical records.
  • Review placement of files on the shelves by checking medical record # of files to trace miss-shelved files.
  • Any other related task assigned by the supervisor.

Requirements

You should have:

  • Intermediate with one year formal on job traineeship on medical record file storage, retrieval and maintenance from a reputed hospital.
                         OR 
           Intermediate with 1-2 years’ relevant experience. 
                         OR 
           Matriculate with related experience of eight years or more.
  • Knowledge of medical terminology, anatomy and physiology.
  • Working knowledge of computer programs/software. 
  • Good verbal and written communication skills.
  • Proficient at use of computer programs / software.
  • Good English communication skills both verbal & written. 

To Apply

  • ​You should send your detailed CV by email to human.resources@aku.edu and mention the position 10002841 in the subject line.
  • Only shortlisted candidates will be contacted.
  • Comprehensive employment reference checks will be conducted.

Applications should be submitted latest by June 30, 2025