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Receptionist, Medical Centers Karachi

Department

Integrated Medical Services

Entity

Aga Khan University Hospital

Location

Karachi, Pakistan

Introduction

The Aga Khan University Hospital in addition to its five Hospitals creates access through its Outreach Services which include Clinical Laboratories, Outpatient Medical Centres, Pharmacy services, Home Health and other services. Outreach Services are designed to provide primary to secondary healthcare services to patients near their homes and are present in several cities across Pakistan. Outpatient Medical Centres offer a range of specialty clinics including Family Medicine, Internal Medicine, Endocrinology, Dermatology, Gastroenterology, Cardiopulmonary, Orthopedics, Obstetrics and Gynecology, Pediatrics and Physiotherapy, and cater to children, adults, and elderly patients for general health checks or specific disease consultations.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Responsibilities

You will be responsible to:
  • facilitate the customers(i.e. patients and attendants) in the clinics
  • book appointment over phone or in-person for procedures
  • manage cash including the receipt of payments via debit/credit cards and cheques
  • assist customer’s telephonic as well as walk in inquiries
  • maintain all necessary record related to reception area
  • train junior receptionists during their probation
  • provide assistance to the supervisor in the quality audits
  • perform dual worker role as and when required
  • perform any other assignment given by the supervisor / department head.

Requirements

You should have:
  • a Bachelor’s degree
  • 1-2 years of related work experience preferred
  • cash handling skills
  • good communication skills (both in English and Urdu)
  • ability to perform multiple functions effectively under work pressure
  • good public relations and interpersonal skills
  • good problem solving and trouble shooting skills
  • willingness for shift and double duties.
  • willingness to be rotation on multiple centres across Karachi
Comprehensive employment reference checks will be conducted.

To Apply

Please send your detailed CV to human.resources@aku.edu. Please mark subject with the position applied.

Only shortlisted candidates will be notified

Applications should be submitted latest by October 23, 2024