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Medical Receptionist (Khyber Pakhtunkhwa)

Department

Clinical Laboratory

Entity

Aga Khan University Hospital

Location

Khyber Pakhtunkhwa, Pakistan

Introduction

The Aga Khan University Hospital Clinical Laboratories are the first and only in Pakistan to be accredited by the College of American Pathologists (CAP), which is considered as a gold standard in laboratory testing in the world. We are one of the largest lab networks in the world that is CAP accredited, and with our team of highly qualified faculty, phlebotomists and technologists, we ensure to deliver fast and accurate results for routine and specialized testing, that are accepted by the doctors nationwide and globally. Our laboratory network is present in more than 290 locations spread over 125 cities in Pakistan and our value-added services include mobile app service, stat reports, SMS alert, home lab sample collection (blood, urine, stool and other samples are collected from home), e-reports, real-time critical result reporting, multi-column reports and much more.

Responsibilities

You will be responsible to:
  • check and process the laboratory tests prescribed by the doctors
  • brief the patients about laboratory test and procedures so that the specimens are collected as per the lab test requirements
  • hand over laboratory test reports to the concerned individuals after checking necessary details
  • handle cash and credit transactions; and maintain records of the excess/shortage of cash according to the laboratory policy on a daily basis
  • check and confirm test requirements with the patients and provide necessary verbal / written instructions so that the specimens are collected as per requirements
  • handle telephonic and in-person inquiries regarding laboratory tests and schedule patient’s appointments for special tests
  • collect samples from home, as and when required
  • dual function as a Phlebotomist at collection points, as and when required.

Requirements

You should have:
  • a Bachelor’s degree
  • at least two years of relevant work experience, including one year of experience as a Phlebotomist
  • good interpersonal skills, particularly communication skills
  • good command over the use of computers and basic applications
  • adequate knowledge of laboratory tests and procedures
  • flexibility to perform shift duties.
The positions will be based in the following cities:
  • Peshawar
  • Abbottabad
  • Mardan
  • Swabi
  • Swat

To Apply

You should send your detailed CV by sending email on human.resources@aku.edu and mention the position title applied for in the subject line.

Applications should be submitted latest by November 6, 2022